These Terms and Conditions of Service govern access to and use of RapidBoard, a technology platform in early access phase intended for companies, teams, and corporate users who wish to connect data sources, query information through artificial intelligence, generate dashboards, analyze metrics, and reduce manual reporting processes.

By accessing, signing in, activating an account, using the Platform, participating in the onboarding process, accepting an invitation, receiving an account created by RapidBoard, or participating in a private demo, pilot, or Early Access program, the Client declares that they have read, understood, and accepted these Terms.

If anyone accessing or using RapidBoard acts on behalf of a company, organization, startup, institution, team, or third party, they declare that they have sufficient authorization to bind such entity.

If the Client or any of its users does not agree with these Terms, they must refrain from accessing or using RapidBoard and request deactivation of their account.

1. Identification of RapidBoard

For purposes of these Terms, "RapidBoard", "the Platform", "we", "our", or "the Service" refers to the RapidBoard technology product, currently in Early Access phase, operated by its promoters, founders, or responsible team.

While RapidBoard does not have a registered legal entity, tax ID (RUC), or formally incorporated legal entity, contractual references shall be understood as made in favor of the promoting team of the RapidBoard product.

The official contact details for legal matters, privacy, support, or requests related to these Terms will be:

Legal email: legal@rapidboard.app
Privacy email: privacy@rapidboard.app
Support email: support@rapidboard.app
Website: rapidboard.app
Reference address: [city, country]

Once RapidBoard has a registered legal entity, tax ID, or other formal legal identification, these Terms may be updated to reflect such information without implying a substantial modification of the contracted service.

2. Definitions

For purposes of these Terms:

Client: Company, organization, team, institution, legal entity, or corporate user that accesses or uses RapidBoard.
Authorized user: Natural person enabled by the Client or by RapidBoard on behalf of the Client to access the Platform.
Platform: The software, web application, modules, panels, dashboards, connectors, backend services, artificial intelligence services, infrastructure, features, and components associated with RapidBoard.
Early Access: Preliminary, beta, pilot, experimental, or early access phase of the product.
Client Data: Information, files, databases, credentials, tables, dashboards, reports, queries, metrics, configurations, results, or any content that the Client uploads, connects, generates, or processes through RapidBoard.
Data sources: Flat files, spreadsheets, databases, APIs, external systems, business tools, CRMs, ERPs, internal systems, or other information sources authorized by the Client.
Credentials: Passwords, tokens, API keys, connection strings, access keys, technical secrets, or other authentication data provided by the Client.
Confidential Information: Non-public information of a party, including technical, commercial, financial, operational, strategic, product, business data, code, documentation, credentials, designs, prices, customers, metrics, plans, errors, or reports.

3. Nature of the Service

RapidBoard is a B2B SaaS platform focused on analysis, querying, visualization, and management of business data.

The Platform may allow, among other features:

Connecting databases, APIs, flat files, or other information sources authorized by the Client.
Uploading Excel, CSV, SQLite, or other similar format files.
Transforming, preparing, indexing, converting, or processing data for querying and analysis.
Generating dashboards, charts, reports, tables, queries, or analytical views.
Performing natural language queries through artificial intelligence features.
Creating workspaces, users, roles, permissions, objectives, metrics, and panels.
Integrating with external services, cloud providers, AI models, databases, or other third-party tools.

RapidBoard is not a financial, accounting, legal, tax, medical, labor, or audit service. Information, visualizations, responses, or recommendations generated by the Platform are for operational and analytical support and must be reviewed by the Client before being used for critical decisions.

4. Early Access Program

RapidBoard is in early access, beta, pilot, or Early Access phase.

The Client expressly acknowledges and accepts that:

The Platform is under development.
Errors, interruptions, defects, failures, incomplete results, or unexpected behavior may occur.
Some features may be modified, limited, suspended, or removed without prior notice.
Continuous availability, specific performance, permanent compatibility, or absence of errors is not guaranteed.
RapidBoard may change its architecture, interface, pricing model, features, connectors, usage limits, or commercial conditions during this stage.
Use of RapidBoard in this phase implies acceptance of reasonable risks associated with using software under development.

The Client accepts that Early Access does not constitute a final, stable, definitive, or commercially mature version of the product.

5. Acceptance of the Terms

The Client acknowledges and accepts that these Terms may be accepted in any of the following ways:

Through express acceptance during onboarding, registration, invitation, or account activation.
By clicking buttons such as "I Accept", "Continue", "Sign In", "Activate account", "Use RapidBoard", or equivalents.
Through access, navigation, or effective use of the Platform.
Through use of an account created, enabled, or delivered by RapidBoard.
Through participation in demos, pilots, private tests, Early Access programs, or assisted implementation processes.
Through acceptance by email, message, commercial proposal, form, document, or equivalent communication.

The Client understands that mere access, sign-in, or use of the Platform constitutes valid, full, and binding acceptance of these Terms, even when the account was previously created by RapidBoard as part of onboarding, implementation, pilot, or Early Access.

If the Client or any of its users does not agree with these Terms, they must refrain from accessing or using the Platform and must request deactivation of their account.

RapidBoard may retain technical evidence of acceptance or use of the Platform, including date, time, email address, IP address, user identifier, associated company, version of Terms accepted, sign-in records, and usage events.

6. Account creation, onboarding, and authorized users

RapidBoard may create, enable, or configure accounts, workspaces, users, access, roles, initial dashboards, connectors, or preliminary configurations on behalf of the Client as part of onboarding, demonstration, pilot, assisted implementation, or Early Access program.

Creation of an account by RapidBoard does not imply that RapidBoard assumes responsibility for subsequent use of such account, internal management of the Client's users, uploaded data, connected sources, or decisions made based on the Platform.

The Client will be responsible for reviewing, validating, and managing access, permissions, roles, authorized users, and configurations created during onboarding.

When RapidBoard creates an initial account or user for the Client, the Client must:

Verify that account data is correct.
Change or confirm their credentials when applicable.
Protect their access.
Not share credentials among users.
Revoke access for persons who should no longer use the Platform.
Notify any unauthorized, suspicious, or improper access.
Configure appropriate permissions according to their own internal structure.

The Client acknowledges that users created, invited, or enabled for their organization will be considered authorized users of the Client, and any action taken from such accounts will be presumed to have been performed by the Client or under their authorization, unless proven otherwise.

RapidBoard will not be liable for damages, losses, errors, modifications, deletions, leaks, improper access, or decisions arising from use of the Client's accounts by authorized users, former collaborators, invited third parties, shared credentials, compromised passwords, or incorrect internal configurations.

7. Permitted users

RapidBoard is intended exclusively for companies, professional teams, startups, organizations, and corporate users.

The Service is not intended for domestic, recreational, or personal use. It is also not directed at minors.

The Client is responsible for ensuring that all authorized users under their account comply with these Terms.

8. License of use

Subject to compliance with these Terms, RapidBoard grants the Client a limited, temporary, revocable, non-exclusive, non-sublicensable, and non-transferable license to access and use the Platform during the Early Access program or contracted plan.

This license is granted solely for the Client's internal purposes and in accordance with the normal functionality of RapidBoard.

The Client does not acquire any ownership of the software, source code, architecture, designs, models, documentation, brand, know-how, algorithms, interfaces, predefined dashboards, templates, connectors, components, or materials of RapidBoard.

9. Use restrictions

The Client may not, directly or indirectly:

Copy, modify, adapt, translate, decompile, disassemble, or reverse engineer RapidBoard.
Attempt to extract source code, internal models, business logic, architecture, prompts, connectors, or technical mechanisms of the Platform.
Circumvent technical, commercial, security, or usage limits.
Use RapidBoard for unlawful, fraudulent, abusive, or unauthorized purposes.
Upload malware, harmful scripts, malicious code, exploits, or content that affects the security of the Service.
Interfere with the infrastructure, availability, performance, or integrity of RapidBoard.
Perform penetration testing, scraping, crawling, bulk loading, abusive automation, or vulnerability analysis without written authorization.
Access data, accounts, dashboards, workspaces, or information of other clients.
Use RapidBoard to build a competing product or replicate essential features.
Resell, sublicense, rent, or make the Platform available to third parties without authorization.
Use the Platform to process data obtained without authorization or infringing third-party rights.

RapidBoard may suspend or terminate access if non-compliance with this section is detected.

10. Client Data

For purposes of these Terms, Client Data means all information, files, tables, databases, credentials, dashboards, queries, metrics, results, reports, configurations, content, or materials that the Client uploads, connects, generates, or processes through RapidBoard.

The Client retains ownership of their Client Data.

RapidBoard does not claim ownership of Client Data. RapidBoard only receives limited authorization to process it to the extent necessary to provide, maintain, secure, monitor, improve, and support the Platform.

11. Client responsibility for their data

The Client declares and warrants that:

They have sufficient right, authorization, license, or legal basis to upload, connect, or process Client Data in RapidBoard.
Client Data does not infringe third-party rights.
They have the necessary consents, authorizations, contracts, internal policies, or legal bases when data includes personal information.
They will not upload unlawful, sensitive, prohibited, or unnecessary data for use of the Platform.
They are responsible for the accuracy, quality, integrity, legality, and relevance of their data.
They are responsible for maintaining their own backups when applicable.

RapidBoard will not be liable for errors, losses, claims, penalties, or damages arising from incorrect, incomplete, unlawful, outdated, poorly structured, or unauthorized data uploaded by the Client.

12. Connected data sources

RapidBoard may allow connection with multiple data sources, including, without limitation:

Excel, CSV, SQLite, or other flat files.
PostgreSQL, MySQL, SQL Server, MariaDB, MongoDB, DuckDB, or other databases.
Third-party APIs.
Internal or external tools of the Client.
CRMs, ERPs, spreadsheets, marketing, sales, operations, support, product, or administration tools.
Other services or connectors enabled by RapidBoard.

The Client is responsible for verifying which source they connect, what permissions they grant, what data they expose, and what level of access they provide.

RapidBoard recommends using technical users with minimum necessary permissions, avoiding master, administrative, or unnecessarily privileged credentials.

13. Flat files, DuckDB, and storage

When the Client uploads flat files, spreadsheets, CSV, SQLite, or other equivalent files, RapidBoard may convert, normalize, index, store, or transform them into formats optimized for querying and analysis, including DuckDB or other similar technical mechanisms.

Flat files uploaded by the Client and derivative files generated by RapidBoard to enable analysis will be stored encrypted in the infrastructure used by RapidBoard.

This encryption applies specifically to storage of flat files or derivative files when persisted as objects or files within RapidBoard's infrastructure.

The Client acknowledges that, depending on the data source, not all information processed by RapidBoard will necessarily be stored as encrypted flat files. Some sources, such as connected databases, APIs, or external systems, may be queried, processed, or synchronized through different mechanisms.

14. Connected databases

When the Client connects an external database, such as PostgreSQL, MySQL, SQL Server, or another, RapidBoard connects only through credentials, permissions, and parameters authorized by the Client.

RapidBoard will not be responsible for:

Security configuration of the Client's database.
Data exposure caused by excessive permissions granted by the Client.
Lack of backups or recovery policies of the Client.
Unavailability, corruption, blocking, deletion, or modification of data in external systems not controlled by RapidBoard.
Changes in firewalls, networks, credentials, permissions, schemas, tables, or restrictions in the Client's environment.
Connectivity failures, latency, query limits, or issues with the provider hosting the Client's database.

RapidBoard may execute queries, reads, synchronizations, analyses, or transformations necessary to provide the Service, always within the context authorized by the Client.

15. Encryption of credentials and secrets

Connection credentials provided by the Client, including passwords, tokens, API keys, connection strings, access keys, or other technical secrets, will be stored encrypted and not in plain text.

These credentials will be used solely to enable connections, synchronizations, queries, verifications, analyses, or automated processes related to normal provision of the Service.

RapidBoard personnel will not manually access the Client's passwords, tokens, or technical secrets to inspect, copy, or use them outside the Platform.

The Client is responsible for rotating credentials, revoking access, and disabling credentials that should no longer be active.

16. Multi-tenant model and logical isolation

RapidBoard operates under a multi-tenant model, with logical isolation between clients, workspaces, users, roles, configurations, and data.

Each Client accesses only their own environment, unless they expressly authorize integrations, shared access, or collaboration with third parties.

RapidBoard will implement reasonable measures to prevent one Client from accessing another Client's data.

Notwithstanding the foregoing, the Client acknowledges that all multi-tenant software may be exposed to technical risks, configuration errors, permission failures, vulnerabilities, or security incidents, especially during Early Access phase. RapidBoard commits to adopting reasonable prevention, detection, and correction measures but does not guarantee zero risk.

17. No human access to Client content

RapidBoard will not manually access the internal content of Client Data, except in the following cases:

When the Client requests or expressly authorizes it for technical support.
When necessary to investigate a security incident.
When indispensable to diagnose critical Service errors.
When there is a legal, administrative, judicial, or regulatory obligation.
When necessary to prevent fraud, abuse, harm to third parties, or breach of these Terms.

To the extent reasonably possible, RapidBoard will endeavor to limit any authorized human access to strictly necessary information, for the shortest time possible, and under internal controls.

RapidBoard will not use Client Data for its own purposes unrelated to the Service, sale of information, data brokerage, advertising, unauthorized commercial profiling, or unauthorized training of artificial intelligence models.

18. No impersonation

RapidBoard does not impersonate the Client's users nor manually access external systems acting as if it were the Client.

Connections to external sources are made through automated processes, integrations, technical credentials, or mechanisms authorized by the Client.

The Client maintains control over the sources they connect, the permissions they grant, the data they expose, and the credentials they choose to use.

RapidBoard will not be responsible for actions performed by the Client's authorized users, excessive permissions granted by the Client, or improper use of the Client's internal accounts.

19. Operational metadata

To operate, maintain, secure, and improve the Platform, RapidBoard may process technical and operational metadata, such as:

Account, workspace, user, or connection identifiers.
Synchronization states.
Approximate data volume.
Technical error records.
Execution times.
Security logs.
Usage metrics.
Performance information.
Audit events.
Date, time, IP address, browser, device, or technical environment.

This metadata will be used for Service operation, support, security, auditing, abuse prevention, diagnosis, billing, technical improvement, and compliance with legal or contractual obligations.

20. Processing through artificial intelligence

RapidBoard uses or may use external artificial intelligence services, including Google Gemini, to process natural language queries, interpret data structures, generate responses, create dashboards, suggest visualizations, explain metrics, assist in queries, and facilitate analysis of business information.

When the Client uses artificial intelligence features, RapidBoard may send to AI providers information strictly necessary to generate the requested response, including, as applicable:

User questions or instructions.
Table schemas.
Column names.
Data types.
Limited data samples.
Aggregated results.
Workspace context.
Technical metadata.
SQL queries or related fragments.
Derived information necessary to respond.

RapidBoard will endeavor to limit information sent to AI providers to what is reasonably necessary to provide the requested functionality.

RapidBoard will not use Client Data to train its own artificial intelligence models without express authorization.

RapidBoard will not sell or transfer Client Data to AI providers for advertising, commercial, or unauthorized training purposes.

The Client acknowledges that use of external artificial intelligence services will also be subject to the terms, conditions, policies, and technical measures of such providers.

21. Limitations of AI-generated responses

The Client acknowledges that artificial intelligence features may generate responses that are:

Inaccurate.
Incomplete.
Outdated.
Probabilistic.
Misinterpreted.
Not suitable for a specific decision.
Based on incomplete data, insufficient permissions, or poorly configured structures.

RapidBoard does not guarantee that AI-generated responses are correct, complete, sufficient, or suitable for making financial, commercial, operational, legal, tax, labor, or strategic decisions.

The Client must review, validate, and cross-check any response, dashboard, recommendation, metric, report, insight, or analysis generated by the Platform before using it for relevant decisions.

RapidBoard will not be responsible for decisions made by the Client based solely on results generated by AI or automated dashboards.

22. Platform security

RapidBoard will implement reasonable technical and organizational measures to protect the Platform and Client Data, considering the product's development status, Early Access phase, known risks, and available resources.

These measures may include, as applicable:

Encryption of stored flat files.
Encryption of credentials and technical secrets.
Access controls by user, role, or workspace.
Multi-tenant logical isolation.
Technical records and audit logs.
Monitoring of errors and security events.
Internal restricted access policies.
Backups or recovery mechanisms when available.
Use of recognized infrastructure providers.
Continuous review and improvement of security controls.

RapidBoard does not guarantee absolute security, total absence of vulnerabilities, impossibility of attacks, permanent continuity, or infallible protection against malicious actors, third-party failures, or events beyond its control.

23. Security incidents

If RapidBoard detects a security incident that may materially affect Client Data, it will endeavor to:

Investigate the incident.
Contain it reasonably.
Adopt proportional corrective measures.
Notify the Client when applicable.
Cooperate reasonably with necessary information requests.

Notification of an incident shall not constitute acknowledgment of liability, fault, negligence, intent, gross negligence, contractual breach, or automatic obligation to indemnify.

When the incident involves personal data subject to applicable regulations, RapidBoard will cooperate reasonably so the Client can fulfill their obligations as data controller.

24. Data deletion

The Client may request deletion of their data through written communication to RapidBoard or through mechanisms available within the Platform.

Once the request is received, RapidBoard will make reasonable efforts to delete data associated with the Client within a reasonable timeframe, unless there is a legal, contractual, accounting, tax, security, audit, fraud prevention, or legal defense obligation that justifies retaining certain information for an additional period.

Deletion may include, as applicable:

Uploaded flat files.
Derivative or converted files.
Analytical databases generated by the Platform.
Dashboards.
Reports.
Queries.
Configurations.
Workspaces.
Encrypted connection credentials.
Associated technical metadata.
Backups, in accordance with technical retention and deletion cycles.

The Client acknowledges that deletion of backup copies may not be immediate due to technical retention, security, and recovery cycles.

Once the process is completed, RapidBoard may issue a deletion certificate upon the Client's request.

25. Backups and continuity

RapidBoard may maintain backups, snapshots, technical records, or recovery mechanisms for continuity, security, audit, or incident recovery purposes.

During Early Access, RapidBoard does not guarantee a specific backup, restoration, RPO, RTO, business continuity, or disaster recovery policy, unless there is a separate written agreement.

The Client is responsible for maintaining their own backups of original sources, databases, files, critical reports, and any information necessary for business continuity.

RapidBoard will not be responsible for loss of information when the Client does not maintain their own backups or when loss arises from external sources, configuration errors, deletion by authorized users, compromised credentials, or third-party failures.

26. Services, integrations, and third-party providers

RapidBoard may depend on third-party services, including cloud providers, storage, databases, authentication, artificial intelligence, analytics, monitoring, email, infrastructure, APIs, or others.

The Client acknowledges that RapidBoard does not fully control such third-party services.

RapidBoard will not be responsible for:

Outages, errors, limits, blocks, or unavailability of third parties.
Changes in APIs, policies, prices, or conditions of third parties.
Suspension of the Client's accounts on external services.
Loss of access to connectors due to external technical changes.
Network, DNS, cloud, hosting, AI provider, or external infrastructure failures.
Any damage arising from systems not under direct control of RapidBoard.

RapidBoard may modify, suspend, or withdraw integrations with third parties when there are technical, commercial, legal, security, or availability reasons.

27. Privacy and personal data protection

Processing of personal data will be governed by RapidBoard's Privacy Policy and, when applicable, by a Data Processing Agreement or DPA.

In a B2B environment, the Client will normally be responsible for determining what personal data they collect, why they process it, for what purpose, for how long, and under what legal basis.

RapidBoard will generally act as data processor with respect to personal data it processes on behalf of the Client.

The Client declares that they have the necessary authorizations, consents, contracts, privacy notices, or legal bases to allow processing of personal data through RapidBoard.

RapidBoard will not be responsible for unlawful collection, lack of consent, lack of privacy notice, or labor, contractual, or regulatory non-compliance attributable to the Client.

28. Confidential information

Confidential Information means all non-public information disclosed by one party to the other, including technical, commercial, financial, operational, strategic, product, code, documentation, credentials, designs, prices, customers, metrics, plans, errors, reports, or business data.

Each party agrees to:

Protect Confidential Information with reasonable diligence.
Not disclose it to third parties without authorization.
Use it solely to fulfill these Terms.
Limit access to personnel or providers who need to know it.
Adopt reasonable measures to prevent unauthorized access.

The following will not be Confidential Information:

That which is public without breach of these Terms.
That which was already legitimately in possession of the receiving party.
That which is received from a third party without confidentiality obligation.
That which must be disclosed by legal, administrative, or judicial mandate.

29. RapidBoard intellectual property

RapidBoard retains all rights to the Platform, including:

Software.
Source and object code.
Architecture.
Interfaces.
Designs.
Flows.
Connectors.
Base dashboards.
Templates.
Data models.
Prompts, instructions, or internal configurations.
Documentation.
Brand.
Trade name.
Logos.
Know-how.
Improvements, fixes, and new features.

The Client does not acquire any intellectual property right over RapidBoard, except the limited right of use provided in these Terms.

30. Feedback and suggestions

During Early Access, the Client may provide comments, ideas, suggestions, improvement requests, error reports, feature proposals, or feedback.

The Client authorizes RapidBoard to use such feedback freely to improve, modify, develop, commercialize, or adjust the Platform, without obligation of compensation, acknowledgment, exclusivity, or restriction.

RapidBoard is not obligated to implement any Client suggestion.

31. Content generated by the Platform

Dashboards, reports, charts, responses, queries, visualizations, insights, or results generated by RapidBoard from Client Data may be used internally by the Client, subject to these Terms.

RapidBoard does not guarantee that such results are free of errors, biases, omissions, inconsistencies, duplications, or incorrect interpretations.

The Client is responsible for validating information before presenting, reporting, commercially using, or making decisions based on it.

32. Technical support

During Early Access, RapidBoard may provide technical support via email, chat, private channels, meetings, documentation, or available mechanisms.

Support will be provided at RapidBoard's reasonable discretion and does not imply guarantee of immediate resolution, continuous availability, specific response times, or obligation to develop custom features.

RapidBoard may prioritize requests according to criticality, impact, complexity, team availability, and product stage.

33. Availability and maintenance

RapidBoard may temporarily interrupt the Service for maintenance, updates, improvements, testing, incidents, infrastructure changes, third-party failures, or security reasons.

During Early Access, RapidBoard does not offer SLA, guaranteed uptime, credits for unavailability, or compensation for Service interruptions.

RapidBoard may make changes without prior notice when necessary for security, stability, operation, or product improvement.

34. Plans, pricing, and payments

During Early Access, RapidBoard may offer free, bonus, promotional, pilot, discounted, or specially conditioned access.

RapidBoard may modify its prices, usage limits, plans, credits, included features, or commercial conditions before moving to a general commercial version.

When there is a specific commercial agreement, quote, proposal, service order, or separate contract, such document may supplement these Terms.

Free, bonus, or promotional access does not grant vested right to maintain the same conditions indefinitely.

35. Credits, tokens, or usage limits

RapidBoard may establish usage limits, credits, tokens, queries, dashboards, connectors, users, workspaces, storage, processing, AI usage, or infrastructure consumption.

RapidBoard may suspend, limit, or charge for additional consumption when use exceeds reasonable limits of the applicable plan, pilot, or agreement.

The Client may not circumvent, manipulate, or abuse usage measurement mechanisms.

36. Service suspension

RapidBoard may suspend the Client's access totally or partially when:

There is breach of these Terms.
Abusive, fraudulent, risky, or unlawful use is detected.
There are risks to Service security.
The Client uploads malware or harmful content.
The Client affects infrastructure or other users.
There is non-payment, if applicable.
Required by competent authority.
There are technical or force majeure reasons.
The Client uses data without authorization or violates third-party rights.

Suspension will not create obligation to indemnify, reimburse, or compensate the Client, unless mandatory legal provision to the contrary.

37. Termination

These Terms will remain in effect while the Client maintains access to RapidBoard or participates in Early Access.

RapidBoard may terminate access:

Upon completion of the Early Access program.
By unilateral decision to discontinue the product or a feature.
For Client breach.
For legal, technical, commercial, or security risks.
For non-payment, if applicable.
For prolonged inactivity.
Upon Client request.

Upon termination, the Client will lose access to the Platform, unless RapidBoard allows a limited period for data export.

38. Data export

RapidBoard may allow the Client to export certain data, dashboards, files, or reports, according to available functionality.

During Early Access, RapidBoard does not guarantee that all information can be exported in all formats, nor that complete automatic portability mechanisms exist.

The Client is responsible for downloading or backing up information they consider necessary before canceling the Service.

39. Indemnity in favor of RapidBoard

The Client agrees to defend, hold harmless, and release RapidBoard, its founders, developers, collaborators, providers, and representatives from any claim, complaint, penalty, damage, loss, cost, fine, expense, or fee arising from:

Improper or unlawful use of the Platform.
Breach of these Terms.
Upload, connection, or processing of data without authorization.
Infringement of third-party rights.
Violation of data protection rules attributable to the Client.
Use of credentials, databases, or APIs without sufficient permissions.
Decisions made by the Client based on dashboards, reports, or AI responses.
Insecure configurations made by the Client.
Actions or omissions of the Client's authorized users.

40. Disclaimer of warranties

RapidBoard is provided "as is", "as available", and "with all faults", especially during Early Access.

RapidBoard does not warrant:

That the Service will be uninterrupted.
That it will be error-free.
That it will be compatible with all data sources.
That dashboards will be accurate.
That AI responses will be correct.
That connectors will work permanently.
That third parties will not modify their APIs or policies.
That vulnerabilities will not exist.
That a specific commercial result will be achieved.
That the Service will be suitable for a particular purpose of the Client.

The Client uses RapidBoard at their own judgment, responsibility, and risk.

41. Limitation of liability

To the maximum extent permitted by applicable law of the Republic of Peru, and except in cases of proven intent or gross negligence, RapidBoard's total, cumulative, and aggregate liability to the Client for any claim related to the Platform, these Terms, Early Access, data, security, availability, AI, integrations, connectors, or associated services, will be limited to the greater of the following amounts:

The amount actually paid by the Client to RapidBoard during the three months prior to the event giving rise to the claim.
USD 100.00 if the Client uses a free, bonus, pilot, or unpaid Early Access plan.
The amount expressly agreed in a separate commercial contract, if any.

In no event will RapidBoard be liable for:

Lost profits.
Loss of revenue.
Loss of business opportunity.
Loss of reputation.
Loss of customers.
Business interruption.
Loss, corruption, or inaccessibility of data.
Indirect damages.
Incidental damages.
Special damages.
Consequential damages.
Punitive damages.
Costs of substitute services.
Decisions made by the Client based on information generated by the Platform.

This limitation will apply even if RapidBoard was advised of the possibility of such damages.

Nothing in these Terms is intended to exclude or limit liability in cases that cannot be excluded or limited by mandatory law, including intent or gross negligence when applicable.

42. Third-party liability

RapidBoard will not be responsible for failures, errors, losses, interruptions, blocks, changes, damages, or breaches arising from third-party services, including cloud providers, AI models, external APIs, Client databases, connected tools, authentication services, email providers, networks, hosting, DNS, browsers, extensions, CRMs, ERPs, or external systems.

The Client acknowledges that certain features depend on third parties and may stop working for reasons beyond RapidBoard's control.

43. Force majeure

RapidBoard will not be responsible for breaches, delays, interruptions, or failures caused by events beyond its reasonable control, including:

Sophisticated cyberattacks.
Massive infrastructure failures.
Cloud provider outages.
Internet outages.
Power failures.
Natural disasters.
Acts of authority.
Regulatory changes.
Labor disputes.
Wars, riots, or emergencies.
Critical provider failures.
Zero-day vulnerabilities.
Unforeseeable or inevitable events.

44. Use of brand and commercial references

RapidBoard will not publicly use the Client's name, logo, or case study without authorization, unless there is prior written consent or express acceptance in a commercial proposal.

The Client may not use RapidBoard's name, brand, logo, or materials without prior authorization.

45. Changes to the Platform

RapidBoard may modify, improve, limit, replace, remove, or discontinue features, connectors, designs, modules, AI models, providers, architecture, plans, or Service conditions.

When changes are substantial and reasonably possible, RapidBoard will endeavor to communicate them to the Client.

During Early Access, the Client acknowledges that frequent changes are a natural part of the product development process.

46. Changes to these Terms

RapidBoard may update these Terms at any time.

The current version will be published on the website, in onboarding, or communicated through the Platform.

Continued use of RapidBoard after an update is published implies acceptance of the new Terms.

If the Client does not agree with the changes, they must stop using the Platform and request deletion or export of their data, as applicable.

47. Communications

Communications related to these Terms may be made by email, platform, internal panel, in-product message, or any other reasonable means.

The Client is responsible for keeping their contact email up to date.

Notifications sent to the registered email will be considered validly made.

48. Assignment

The Client may not assign, transfer, or delegate their rights or obligations under these Terms without prior authorization from RapidBoard.

RapidBoard may assign these Terms in case of reorganization, corporate formation, asset transfer, investment, acquisition, merger, change of control, or creation of a legal entity that continues operating the product.

49. Partial invalidity

If any provision of these Terms is declared invalid, void, or unenforceable, such provision will be interpreted or limited to the maximum extent permitted by law, without affecting the validity of the rest of the document.

50. No waiver

Failure by RapidBoard to exercise a right shall not constitute waiver of such right.

Any waiver must be in writing.

51. Relationship between the parties

These Terms do not create an employment, partnership, agency, franchise, mandate, joint venture, or representation relationship between RapidBoard and the Client.

Each party acts as an independent contractor.

52. Governing law

These Terms are governed by the laws of the Republic of Peru, unless a separate contract establishes another applicable jurisdiction.

53. Dispute resolution

The parties will endeavor in good faith to resolve any dispute through direct negotiation.

If no solution is reached, any dispute related to these Terms will be submitted to the competent courts of [Trujillo, Peru / Lima, Peru], unless the parties agree in writing on a different dispute resolution mechanism.

54. Entire agreement

These Terms, together with the Privacy Policy, any applicable DPA, commercial proposal, service order, or separate contract, constitute the entire agreement between RapidBoard and the Client regarding use of the Platform.

In case of contradiction between these Terms and a separately signed contract, the signed contract will prevail only with respect to matters expressly regulated therein.

55. Special text for onboarding

During onboarding, RapidBoard may show the Client or authorized user an acceptance notice. Such notice may have wording equal or similar to the following:

"By accessing, activating, or using RapidBoard, I confirm that I have read and accept the Terms and Conditions, the Privacy Policy, and the Early Access program conditions. I understand that RapidBoard is in development phase, may contain errors or interruptions, and that use of the Platform is under my organization's responsibility."

The acceptance button may be named "Accept and continue", "Activate account", "Sign in", "Continue", or any equivalent wording.

Lack of express click will not prevent application of these Terms when the Client or authorized user accesses, signs in, or effectively uses the Platform.

56. Special text for accounts created by RapidBoard

When RapidBoard creates an account for the Client as part of onboarding, demo, pilot, or Early Access, it may show a notice equal or similar to the following:

"Your account has been created by RapidBoard as part of the onboarding or Early Access process. By signing in or using the Platform, you accept the current Terms and Conditions and Privacy Policy. If you do not agree, do not access the Platform and request deactivation of your account."

The Client acknowledges that use of an account created by RapidBoard constitutes acceptance of these Terms.

57. Contact

For inquiries related to these Terms, the Client may write to:

Legal: legal@rapidboard.app
Privacy: privacy@rapidboard.app
Support: support@rapidboard.app
Website: rapidboard.app

58. Final acceptance statement

By using RapidBoard, the Client declares that:

They have read these Terms.
They understand that RapidBoard is in Early Access.
They accept that the Service may contain errors or interruptions.
They acknowledge that they must validate results before making decisions.
They accept the liability limitations established herein.
They warrant that they have authorization to connect, upload, and process their data.
They accept the Privacy Policy and other applicable documents.
They acknowledge that access, sign-in, or effective use of the Platform constitutes valid acceptance of these Terms.

TERMS AND CONDITIONS OF SERVICE